Ordering policy
A little planning helps us bring a little sunshine to your gathering. Questions or a custom catering request? Call 704-787-0339 or oursunnysidecafe@gmail.com.
Approval comes first
Every order requires SunnySide’s acceptance. Submitting a request does not confirm availability. If you have not received approval within 15 minutes during normal business hours, please call 704-787-0339. After hours, please be patient—we own a breakfast restaurant and go to bed early!
Once accepted, pay by the deadline shown in your order and approval email. The payment window is up to one hour, limited by the order cutoff. Your order is confirmed when payment is confirmed. If the deadline passes, call us before assuming the order will be prepared.
Dates, notice and changes
Choose an available catering date and time. Menu items have preparation lead times; your order cutoff is based on the items you select. Catering times and deadlines are Eastern Time. Call for changes, special arrangements or requests outside the available ordering times. Changes are subject to availability and confirmation by SunnySide.
Delivery fees and minimums
Driving distance is calculated from SunnySide Cafe, 101 Market Street, Clemson, SC 29631. Enter the full delivery address to check eligibility and your fee.
| Driving distance | Delivery fee | Food & beverage minimum |
|---|---|---|
| Up to 10 miles | Free | $100 |
| More than 10, under 25 miles | $40 | $200 |
| 25 through 49 miles | $75 | $200 |
| More than 49 miles | Call for arrangements | |
Tax, delivery fees and tips do not count toward the food and beverage minimum. Online delivery quotes expire after 24 hours. Changing the address requires a new delivery check.
Tax and payment
Food, beverages and delivery are charged 6% South Carolina sales tax, 2% Clemson hospitality tax and 1% Local Tax, shown separately. Voluntary tips are not taxed. The total is shown before payment. Payments are processed using Stripe within our checkout. Custom catering proposals and invoices are arranged separately with SunnySide.
Cancellations and refunds
Call 704-787-0339 to request cancellation. Refunds are handled by the owner.
- Before the order cutoff: full refund.
- At or after the cutoff, but more than 3 hours before catering: 50% refund of food, beverages, delivery and associated taxes.
- Within 3 hours of catering, including exactly 3 hours: no refund of food, beverages, delivery or associated taxes.
Voluntary tips are refunded in full when the order is canceled. Where the cutoff falls less than 3 hours before catering, the full-refund rule still applies until that cutoff. Refund timing depends on the payment provider and your bank.
Receipts and monthly statements
Receipts include item descriptions and selected options. Verified customer accounts can download monthly statements for paid website orders. Statements show both the order date and catering date, and group expenses by the catering month. Recorded refunds update the original catering month. Separately issued invoices are not currently included in website statements.
Google Maps features
This site uses Google Maps features to determine delivery eligibility and fees. Use of these features is subject to the Google Maps/Google Earth Additional Terms of Service and Google Privacy Policy. Route estimates may differ from actual conditions.
Updated October 31, 2026